Our laser engraving machines are capable of engraving a wide range of materials, including wood, acrylic, leather, glass, rubber, and certain metals. However, the specific capabilities depend on the model and laser power. Always refer to the user manual for material compatibility.
Regular maintenance includes cleaning the lens and mirrors, checking the alignment, ensuring proper ventilation, and lubricating moving parts as needed. Always follow the maintenance schedule provided in the user manual to ensure optimal performance and longevity.
First, check the power supply and ensure the machine is properly connected. Inspect the laser tube and cooling system for any issues. If the problem persists, consult the troubleshooting section of the user manual or contact our technical support team for assistance.
Our machines range from $1,500 for entry-level models to $10,000+ for industrial-grade systems. The price depends on factors such as laser power, engraving area, and additional features. Contact our sales team for a detailed quote tailored to your needs.
Delivery times vary depending on your location and the model ordered. Typically, orders are processed within 3-5 business days, and shipping takes 7-14 business days. Expedited shipping options are available for an additional fee.
Our standard warranty covers manufacturing defects and includes parts and labor for one year. The laser tube is covered for 6 months or a specified number of hours, whichever comes first. Extended warranty options are available for purchase.
Our machines are compatible with popular design software such as Adobe Illustrator, CorelDRAW, and AutoCAD. They also come with proprietary software for basic engraving tasks. Ensure your software supports vector and raster file formats for optimal results.
The engraving area varies by model. Our entry-level machines offer a 12×8 inch area, while industrial models can accommodate up to 40×28 inches. Custom sizes are also available upon request.
Yes, certain components such as the laser tube, engraving bed, and software can be upgraded. However, compatibility depends on the model. Contact our support team for guidance on available upgrades for your specific machine.
Always wear protective eyewear, ensure proper ventilation to avoid inhaling fumes, and keep flammable materials away from the engraving area. Never leave the machine unattended while it is operating. Refer to the safety guidelines in the user manual for detailed instructions.
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